MWO Osaka: Migrant Workers Office in Osaka, Japan

The Migrant Workers Office (MWO) in Osaka, Japan is a vital lifeline for Filipino workers who have come to the country looking for better opportunities and a new life. The office provides assistance and guidance on immigration issues, employment rights and regulations, insurance coverage, language classes and other services designed to support migrant workers. It also serves as an advocate for their rights, helping them navigate the complicated legal system in Japan.

The Migrant Workers Office (MWO) is formerly known as the Philippine Overseas Labor Office (POLO) and it has been a beacon of hope and a source of endless support for the large Filipino worker community residing in Japan. The name change was brought about by the launch of the newly-created Department of Migrant Workers (DMW) agency. This update was implemented to better reflect the office’s mission of assisting all migrant workers, regardless of their employment status.

Despite the change in name, the MWO continues to uphold its commitment to safeguarding Filipino citizens abroad. It is an integral part of the Philippine government’s efforts to ensure the welfare and rights of its overseas workers are protected.

mwo osaka japan migrant workers office

Japan’s Filipino Worker Community

Japan, with its advanced economy and high demand for skilled labor, is home to approximately 300,000 Filipino workers. These individuals significantly contribute to various sectors such as healthcare, hospitality, technology, and manufacturing. In this context, the MWO in Osaka plays a critical role, serving as a bridge between these workers and the resources they need to thrive.

Not only does the MWO facilitate the lives of Filipino workers in Japan, but it also ensures their rights and well-being are protected. This is achieved through regular labor inspections, legal assistance, and advocacy work.

migrant workers office mwo osaka japan

Comprehensive Services Offered by the MWO for Filipino Workers

MWO’s mission is to ensure that all migrant workers are treated fairly and with respect while living in Japan. Through its various programs and initiatives, it strives to create an environment of understanding between foreign nationals living in the country and Japanese citizens alike. This office provides a comprehensive range of services to Filipino workers in Japan. Some of these include:

Legal Assistance

One of the key services provided by the MWO is legal assistance. Navigating foreign laws and regulations can be a daunting task for many overseas workers. The MWO provides expert legal guidance to those who encounter issues related to their employment or residency in Japan. If a worker faces any form of exploitation or unfair treatment, the MWO’s legal team steps in to provide necessary support and ensure their rights are upheld.

OWWA Membership Facilitation

Another crucial service provided by the MWO is facilitating Overseas Workers Welfare Administration (OWWA) membership. This membership comes with a wide array of programs and benefits such as insurance, educational scholarships, and repatriation support. By making OWWA membership easily accessible, the MWO ensures that every Filipino worker in Japan enjoys the protection and benefits they deserve.

Contract Verification

The MWO also provides contract verification services. Before a worker signs an employment contract, the MWO checks it to ensure fair terms and conditions. This prevents exploitation and ensures that workers fully understand their rights and obligations.

Repatriation Support

In cases of emergency or unforeseen circumstances, the MWO provides repatriation support. This includes logistical help, financial aid, and other necessary arrangements to ensure safe and smooth return to the Philippines.

Pre-departure Orientation Seminars (PDOS)

Pre-departure orientation seminars are organized by the MWO to equip outbound workers with essential knowledge about living and working in Japan. These include cultural nuances, legal rights, and responsibilities, among others.

Labor Inspections

Labor inspections conducted by the MWO ensure that employers comply with labor laws and standards. These inspections are crucial in preventing labor violations and ensuring a fair and safe working environment for all Filipino workers.

Processing of OEC Overseas Employment Certificate

The MWO also processes Overseas Employment Certificate (OEC) applications. This document allows Filipino workers to legally leave and re-enter the country for work purposes.

Psychological Counseling and Protection

Recognizing the mental health needs of overseas workers, the MWO offers psychological counseling and protection services. These services aim to address the emotional and psychological challenges faced by workers living away from home.

Video: Visiting the POLO (MWO) in Osaka

Please check out this video guide which features a Filipina sharing her experience visiting the MWO office in Osaka.

Ensuring Accessibility and Ease of Use for MWO Services

Filipino workers in Japan can easily access these services by visiting the MWO office in Osaka. The staff at the office are always ready to assist and provide the necessary guidance. They also offer a welcoming environment that makes everyone feel at home, despite being far from the Philippines.

In addition to the physical office, the MWO also maintains a robust online presence through the embassy’s website. Here, workers can find information about the services offered, updates on labor laws, and other useful resources. There’s also a dedicated MWO hotline for those who prefer to seek help over the phone.


The MWO in Osaka is more than just an office; it’s a symbol of the Philippines’ dedication to protecting its citizens abroad. By providing these crucial services, the MWO strengthens the bond between Japan and the Philippines while ensuring that every Filipino worker feels supported and valued.

Furthermore, the MWO’s continued efforts to safeguard the rights and welfare of Filipino workers in Japan serve as a testament to the Philippine government’s commitment to its people, wherever they may be in the world.

Contact Information

MWO Office Osaka, Japan
Address: 7/F FPG Links Midosuji, 4-3-5 Awaji-machi, Chuo-ku, Osaka, Japan 〒541-0047
Telephone: +81 665 757 593; +8170 2275 6082 (hotline for labor documentation concerns); and +8170 2447 4016 (hotline for welfare concerns)
Email: (for Professional/Highly Skilled) (for Agency-hired) (for TITP deployment track) (for SSW deployment track) (for OEC concerns) (official email address)
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