The Migrant Workers Office (MWO) in Kuala Lumpur, Malaysia, is committed to offering a wide range of crucial services to Filipino workers in the country. These services include free legal assistance, repatriation support, pre-departure orientation seminars, and labor inspections, all aimed at protecting the rights and welfare of Filipinos working in Malaysia. The office also serves as a hub for addressing the challenges faced by Filipinos working abroad.
Previously known as the Philippine Overseas Labor Office (POLO), the MWO was rebranded following the announcement of the newly created PH agency, the Department of Migrant Workers (DMW), which was launched as per PH Republic Act No. 11641. As a result, POLO Kuala Lumpur is now known as MWO-Kuala Lumpur.
Range of Services Offered
MWO Kuala Lumpur offers an extensive range of services such as psychological counseling for Filipinos who need help coping with stress or adjusting to life in a foreign country. The office provides legal guidance on matters like visa applications and rights protection for those who may experience abuse or exploitation at work.
- OEC Certificate Issuance
- Contract Verification for New Contracts
- OWWA Membership Renewal
- Free legal assistance and representation for workers in cases against employers with respect to labor issues.
- Repatriation support for distressed Filipinos who want to return home.
- Pre-departure orientation seminars to ensure that Filipino workers abroad are informed of their rights, obligations, and cultural adjustments when working abroad.
- Labor inspections to ensure compliance with Philippine labor laws.
- Psychological counseling for Filipinos who need help in coping with stress or adjusting to life in a foreign country.
The MWO-Kuala Lumpur team is composed of experienced professionals and volunteers who are passionate about helping Filipino workers abroad to protect their rights, improve their welfare, and successfully adjust to life in a new country.
Advocacy and Collaboration with Relevant Government Bodies
The MWO is dedicated to advocating for the rights of Filipino workers and actively engages in regular discussions with relevant government bodies to ensure that work condition laws are properly enforced and any concerns raised by OFWs are promptly addressed.
Maintaining Proper Employment Standards
MWO Kuala Lumpur works closely with various government agencies, local employers, and unions to maintain proper employment standards in line with Malaysian law. The office streamlines the registration process for the Overseas Workers Welfare Administration (OWWA) membership, which offers insurance, financial, and medical benefits to OFWs. MWO also collaborates with the Department of Migrant Workers (DMW) to ensure that employment contracts adhere to Malaysian labor laws and regulations.
Strengthening Bonds Between the Philippines and Malaysia
By offering legal, medical, and financial support, as well as repatriation services, the Migrant Workers Office in Kuala Lumpur helps protect the rights and well-being of OFWs. It provides a comprehensive support system that caters to different needs and strengthens the bonds between the Philippines and Malaysia.
Video: How to Get to MWO-OWWA Kuala Lumpue
Here’s a video tutorial on how to get to the Migrant Workers Office-Overseas Workers Welfare Administration (MWO-OWWA) in Kuala Lumpur:
In this video, you will learn about the location of the MWO-OWWA office and its contact information, as well as step-by-step instructions on how to get there. It also provides helpful tips that may be useful to OFWs planning a trip or commute to the office.
Frequently Asked Questions
1. What services does the MWO office in Kuala Lumpur provide?
The MWO office in Kuala Lumpur provides a range of services to Filipino workers including free legal assistance, repatriation support, pre-departure orientation seminars, labor inspections, psychological counseling and contract verification for new contracts. Additionally, the office also streamlines the registration process for the Overseas Workers Welfare Administration (OWWA) membership.
2. How is the MWO office different from POLO?
The Philippine Overseas Labor Office (POLO) has been rebranded as MWO-Kuala Lumpur following the announcement of the newly created Department of Migrant Workers (DMW). As a result, POLO Kuala Lumpur is now known as MWO-Kuala Lumpur.
3. What is the purpose of MWO Kuala Lumpur?
The purpose of MWO Kuala Lumpur is to protect the rights and welfare of Filipinos working in Malaysia. The office serves as a hub to address challenges faced by Filipinos working abroad and provides an extensive range of services such as psychological counseling, legal guidance on visa applications, and repatriation support for distressed Filipinos who want to return home.
4. Who are part of the team at MWO-Kuala Lumpur?
The team at MWO-Kuala Lumpur are composed of experienced professionals and volunteers who are passionate about helping Filipino workers abroad protect their rights, improve their welfare and successfully adjust to life in a foreign country.
5. How does MWO-Kuala Lumpur advocate for Filipino workers’ rights?
MWO-Kuala Lumpur actively engages in regular discussions with relevant government bodies to ensure that work condition laws are properly enforced and any concerns raised by OFWs are promptly addressed. Additionally, they work closely with various government agencies, local employers and unions to maintain proper employment standards that adhere to Malaysian labor laws and regulations.
Summary
As you can see, the Migrant Workers Office-Overseas Workers Welfare Administration (MWO-OWWA) in Kuala Lumpur serves as a hub for Filipino workers abroad. It provides comprehensive legal assistance, repatriation support, pre-departure orientation seminars, labor inspections, and psychological counseling.
On top of its direct services, the MWO also advocates for OFWs’ rights by collaborating with government agencies and local employers to ensure that employment contracts are in line with Malaysian laws and regulations.
Contact Information
MWO Office Kuala Lumpur, Malaysia
Address: 95, Jalan Perkasa, Maluri, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Phone: +60 3-2181 7299
Website: http://philembassykl.org.my/labor.htm
Facebook Page: https://www.facebook.com/MWOMALAYSIA/
Below are the contact details of the MWO-Malaysia Office Team:
- For accreditation of Principals and Foreign Recruitment Agencies (FRAs) – ethel.magtibay@dmw.gov.ph
- For contract verification for Household Service Workers (HSWs) – ernesto.gonzales@dmw.gov.ph, roberto.villaranda@dmw.gov.ph
- For contract verification for Various Skills – ethel.magtibay@dmw.gov.ph
- For OEC concerns – ernesto.gonzales@dmw.gov.ph, roberto.villaranda@dmw.gov.ph
- For other labor-related concerns – mwo_kualalumupr@dmw.gov.ph
For OWWA related-concerns – malaysia@owwa.gov.ph
Google Map Location
Please check out the map location of the MWO office in Malaysia: